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Managed IT Services



WHITE LABEL
MANAGED IT
SOLUTIONS

 

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Managed IT Services



WHITE LABEL
MANAGED IT
SOLUTIONS

 

Source 1 Solutions specializes in designing, implementing & supporting
 white label IT solutions, from strategy to optimization &
24/7 maintenance.


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Design | Managed IT Services


Design | Managed IT Services


DESIGN
 

Intelligent Design optimizes the planning & delivery of IT services. 
By maximizing IT service levels, partners can diligently:
manage IT resources, adapt to business changes
& align with core business objectives
 

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DESIGN

Our design services experts provide operational & technical consultancy, including:

  • Integrated, high-performance systems development
  • Multiple-objective design optimization
  • Centralized process management
  • Integrated design & analysis enhancements

STRATEGY

Designing tailored, high value systems, we engineer strategic solutions, including: 

  • Multidisciplinary strategic design development
  • IT strategy planning & implementation 
  • The streamlining of legacy strategies through process & systems management 
  • Cost savings optimization

OPTIMIZE

Optimization helps to bolster infrastructure, applications & service management, including: 

  • Strengthening performance, resiliency & visibility of network & IT services
  • Reduce operating costs + maximize ROI
  • Mitigate risks that can compromise the privacy & security of data
  • Staff realignment & technology training
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Implement | Managed IT Services


Implement | Managed IT Services


 

IMPLEMENT
 

Vendor-neutral services implementation from Source 1 can help you design, build, pilot & deploy a solution that can improve alignment of the IT environment with business goals + maximize IT services benefits.

 



Why Choose Us?

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GLOBAL REACH

Source 1 has led hundreds of successful service management implementations worldwide. We provide real-world expertise & technical skills to maximize performance + minimize potential risks:

  • Trusted by the largest technology companies worldwide
  • Service contracts in over 90 countries
  • Offices in USA, UK & APAC regions
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MANAGEMENT

Whether requiring an end-to-end implementation or specialist assistance in specific stages, we can systematically help you integrate people, processes & technology:

  • ISO9001:2008 process driven organization
  • Whole process management + seamless implementation with minimal disruption
  • >35,000 calls processed monthly
  • 24/7/365 NOC support
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TECHNICAL EXPERTISE

Our implementation experts are some of the highest qualified in the industry + dedicated to providing exceptional solutions to all our partners worldwide. As an extension of client teams:

  • We utilize a superior model of delivering Tier 1, Tier-2 & Tier-3 support
  • Strategically leverage internal IT teams, overseeing + providing consultancy expertise
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Support | Managed IT Services


Support | Managed IT Services


SUPPORT


 

Source 1 Support improves technology ROI by extending product lifecycles, maximizing cost-saving opportunities + simplifying support management through multiple IT platform consolidation
 

 
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MANAGE

With Source 1's outsourced help-desk services, customers can focus on delivering core solutions & managing relationships. Manned 24/7 by technical staff, consumers receive support any time of day or night:

  • Flexible solutions tailored to requirements
  • Single-point maintenance optimization
  • Vendor-agnostic maintenance specialists
  • Advanced disaster recovery

     

MONITOR

Identifying and resolving technical issues before they impact operational performance is critical. With proactive 24/7 IT infrastructure monitoring, we specialize in providing comprehensive expert support:

  • Industry-leading SLAs
  • Intelligent multi-platform monitoring
  • OEM protocol & procedure expertise
  • Robust data-security innovations
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MAINTAIN

Source 1’s trusted engineers are highly experienced with extensive knowledge of the latest IT technologies. They deliver intelligent maintenance services that help empower customers’ daily operations:

  • Reduce spend by 30-70%
  • Just-in-time spares program
  • Extend existing systems lifecycles & applications